Frequently Asked Questions
Q1. Are you a trading company or manufacturer?
We are a professional manufacturer specialized in orthopedic products.
Q2. What is your payment method?
We accept various payment methods including T/T, Western Union, and Paypal.
Q3. What is your delivery time?
We maintain a large stock and can typically ship orders within 1 week if items are available.
Q4. What are the available shipping methods?
Orders are shipped via major global couriers including DHL, UPS, FEDEX, and TNT.
Q5. Do you provide samples?
Yes, we offer free samples; customers are only responsible for the freight costs.
Q6. What is the warranty period for your products?
We provide a 5-year warranty for our orthopedic products to ensure long-term reliability.