Frequently Asked Questions
Q1. Are you a trading company or manufacturer?
We are a professional manufacturer specialized in orthopedic medical instruments.
Q2. What are the available payment methods?
We accept T/T, Western Union, and Paypal for order settlements.
Q3. What is the standard delivery time?
We maintain a large stock. Orders can be shipped within 1 week if stock is available.
Q4. Which shipping methods do you use?
Orders are shipped worldwide via reliable couriers including DHL, UPS, FEDEX, and TNT.
Q5. Do you offer samples for testing?
Yes, we provide free samples. The customer is only responsible for the freight cost.
Q6. What is the warranty period for your products?
We offer a 5-year warranty on our orthopedic products to ensure long-term reliability.
WEX Medical
