❓
Frequently Asked Questions
1. How does the copper shoulder brace work for recovery?
The brace compresses surrounding muscles and soft tissue to facilitate humeral fracture recovery. It provides steady circumferential compression, limiting movement at the injured site for proper healing.
2. Can I customize the logo and packaging for my order?
Yes, we offer full OEM/ODM services, including customized logos, private labels, and various packaging types like zip lock or airtight PE bags.
3. Are samples available before placing a bulk order?
Yes, samples are available. While there is a sample fee, it is fully refundable once you place an order that meets our minimum order quantity.
4. What quality certifications do your products hold?
Our manufacturing process is ISO13485 and BSCI audited, and our products are FDA, CE, and MDR certified to ensure international quality standards.
5. What is the typical lead time for production?
The standard lead time is approximately 45 days, depending on the customization requirements and order volume.
6. How do you handle product warranties?
We offer a one-year warranty. If any failure is found, simply provide photos or videos, and we will replace the item without requiring a return.
WEX Medical
