? Frequently Asked Questions
Can I have a sample order?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
What about the lead time?
3-5 days for Sample preparing, for mass production need to be confirmed.
Can you accept customized products?
Yes, we have complete design and drawing department and CNC machines, we can provide high-precision customized services.
How do you ship the goods and how long does it take to arrive?
We ship by DHL, UPS, FedEx or TNT. It typically takes 3-5 days to arrive. Professional shipping services can meet your needs for customs clearance.
Do you offer guarantee for the products?
Yes, we offer 3 years warranty to our products.
What are your payment terms?
Depending on our cooperation, we can consider and provide favorable payment terms for our established clients.
WEX Medical
