Frequently Asked Questions
What are the available shipping modes and charges?
Normally we send through couriers like DHL, FEDEX, UPS, TNT etc., or post upon request from clients. Shipping charges depend on the weight and destination.
Do you have international quality certifications?
Yes, we hold ISO 9001, ISO 13485, and CE approvals to ensure the highest standards for medical implants.
What is the minimum order quantity (MOQ)?
We generally expect minimum orders to be at least US$500. However, we accept smaller sample orders initially for market testing.
Can I order custom products not shown in the catalogue?
Absolutely. You can send us pictures or samples for OEM production. Please note that custom items may require a longer lead time.
What materials are used for the cannulated screws?
Our cannulated screws are manufactured using high-grade Titanium alloy, specifically designed for biocompatibility and bone fixation.
What is the typical lead time for production?
Standard products are usually processed within 7-15 days depending on the order volume, while custom OEM projects may take longer.