Q1. Can I have a sample order?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
3-5 days for Sample preparing, for mass production need to be confirmed based on order volume.
Q3. Can you accept customized products?
Yes, we have a complete design and drawing department along with CNC machines to provide high-precision customized services.
Q4. How do you ship the goods and how long does it take to arrive?
We ship via DHL, UPS, FedEx, or TNT. It typically takes 3-5 days to arrive. Professional shipping services are available to meet your customs clearance needs.
Q5. Do you offer a guarantee for the products?
Yes, we offer a 3-year warranty on our products to ensure long-term quality and reliability.
Q6. Is it possible to print my own logo?
Yes. Please inform us formally before our production so we can accommodate your branding requirements.
WEX Medical
