Frequently Asked Questions
Are you a trading company or manufacturer?
We are a professional manufacturer located in China, specializing in high-quality orthopedic solutions.
What payment methods do you accept?
We accept various payment methods including T/T (Telegraphic Transfer), Western Union, and PayPal.
What is the standard delivery time?
We maintain a large inventory. Orders for items in stock can typically be shipped within 1 week.
Which shipping methods are used?
Orders are shipped globally via reliable express couriers such as DHL, UPS, FEDEX, and TNT.
Do you provide free samples?
Yes, we offer free samples for quality evaluation. Customers only need to cover the freight/shipping costs.
What is the warranty period for your products?
We provide a comprehensive 5-year warranty for our orthopedic products to ensure long-term reliability.
WEX Medical
