Frequently Asked Questions
Q1. Are you a trading company or manufacturer?
A: We are a professional manufacturer specializing in orthopedic medical instruments.
Q2. What are your accepted payment methods?
A: We accept T/T, Western Union, and Paypal for order processing.
Q3. What is the standard delivery time?
A: We maintain significant stock and can typically ship orders within 1 week if items are available.
Q4. How are the products delivered?
A: We ship orders internationally via reliable carriers such as DHL, UPS, FEDEX, and TNT.
Q5. Do you provide samples?
A: Yes, we offer samples where you only need to cover the freight costs.
Q6. What is the warranty period for your products?
A: We provide a 5-year warranty for our orthopedic products to ensure quality and reliability.