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Frequently Asked Questions
Q1: What material is the Anterior Cervical Fixation System made of?
A: The system is manufactured using high-quality Pure Titanium, ensuring biocompatibility and strength for spinal implants.
Q2: What certifications does this product have?
A: This product is CE and ISO 13485 certified, meeting international standards for Class III medical instruments.
Q3: How long is the warranty and what does it cover?
A: We provide a one-year warranty which includes free repairs for non-operational quality issues and technical support.
Q4: What is the lead time for bulk orders?
A: For orders between 1-50 pieces, the lead time is 15 days. For 51-100 pieces, it is 30 days. Larger orders are subject to negotiation.
Q5: Is the packaging sterile or non-sterile?
A: We offer both Sterile and Non-Sterile package options according to your requirements, typically shipped in secure cartons.
Q6: Do you offer discounts for larger quantities?
A: Yes, we provide competitive pricing and consider the best discounts based on the specific quantities and products ordered.