Frequently Asked Questions
Are you a manufacturer for these orthopedic products?
Yes, we are a professional manufacturer specializing in emergency fixators and rehabilitation therapy products.
What materials are the bone screws and wrenches made of?
All matching bone screws and instruments are manufactured using medical-grade materials suitable for orthopedic surgical environments.
What are your standard payment and trading terms?
Standard terms include T/T 30% deposit upon order confirmation and 70% balance before shipping or against bill of lading. L/C is also accepted.
How is the after-sales service handled for these instruments?
We offer a 12-month warranty from the date of receipt, providing technical guidance and free spare parts for replacements within the warranty period.
Which quality certifications do your products carry?
Our products are fully certified with CE, FDA, ISO9001, ISO13485, and EN1865 standards to ensure international medical compliance.
What is the typical lead time for production?
The typical production lead time is approximately 15 to 25 days after the deposit has been received, depending on the order volume.
WEX Medical
